Contactless Stays at The Chamberson: How Lockbox Check-In Keeps Travel Simple

Travel should feel effortless—especially when your plans change or you arrive late. With Contactless Stays at The Chamberson, you can skip the queue, breeze through lockbox check-in, and use digital departure procedures at the end of your visit. Located at 77 Stuart Street between the Dunedin Railway Station and the Octagon, our central setting pairs perfectly with a smooth, self-directed arrival.

In this guide, you'll learn exactly how The Chamberson's emailed lockbox codes and contactless check-out work, what to expect on arrival, and how to make the most of a streamlined stay.

What "contactless" means at The Chamberson

At The Chamberson, contactless stays are built around two simple ideas: clear instructions before you arrive and convenient, self-service steps when you do.

• Lockbox check-in for after-hours arrivals: Guests arriving outside standard front-desk hours receive an email within 24 hours before arrival with check-in instructions and lockbox information.
• Digital departure procedures: You can complete contactless check-out without visiting the front desk.
• Front desk support when you want it: The front desk is open daily 9:00 AM–5:00 PM. Staff are available during these hours, with contactless access methods available outside them.
• Vaccination requirement at check-in: All guests aged 12 and over must present proof of full COVID-19 vaccination completed at least 2 days before check-in.

These options give you flexibility while keeping every step clear and secure.

Step-by-step: Lockbox check-in and digital check-out

Follow these steps for a smooth, contactless experience from arrival to departure.

1) Before you travel

• Share your after-hours plan: If you expect to arrive after 5:00 PM, contact the hotel at least 24 hours in advance to arrange after-hours access.
• Watch for your email: You'll receive check-in instructions and lockbox details within 24 hours before arrival.
• Have your documentation ready: At check-in, be prepared to show proof of full COVID-19 vaccination (ages 12+; completed at least two days pre-arrival). The minimum check-in age is 18.

2) Arrival and access

• Standard check-in window: 2:00 PM–5:00 PM (front desk open 9:00 AM–5:00 PM).
• After-hours access: Use the emailed lockbox instructions to collect your keys without visiting the desk.
• Elevator access: An elevator serves all guest room floors, making arrival with luggage easy.

3) During your stay

• Wi-Fi: Fast, unlimited, complimentary Wi-Fi is available in all rooms.
• Self-catering: Most apartment-style rooms include a fully equipped kitchen (cooktop, microwave oven, dishwasher, cookware, and tableware). Note: The Attic / 1-Bedroom Studio with Skylight Window is the exception and does not include a full kitchen.
• Laundry: Laundry service is available for a fee—your clothes are washed, dried, and folded and returned within 24 hours.
• Concierge assistance: Reception can provide a personalised booking service for local tours, activities, and restaurants.

4) Departure

• Standard check-out: Before 10:00 AM via our digital departure procedures.
• Early/late options: Early check-in or late check-out may be available for NZD 40 each (subject to availability). Arrange in advance for the best chance of approval.

Why contactless stays make travel easier

Contactless stays streamline the parts of travel that typically cause stress. Combined with our central location and spacious rooms, you get a visit that’s both flexible and comfortable.

• Flexibility when plans change: If your flight or drive runs late, lockbox instructions sent before arrival let you access your room after 5:00 PM without waiting for staff.
• Time saved at arrival and departure: Skip the desk and move at your own pace—especially helpful for early starts or late-night arrivals.
• Privacy and ease: Handle the essentials digitally, then reach out to reception during 9:00 AM–5:00 PM hours when you’d like personal assistance.
• Central convenience: Being right between the Dunedin Railway Station and the Octagon means easy walking access to cafés, restaurants, bars, and shopping.

Plus, The Chamberson offers thoughtful extras that pair well with self-directed travel:

• Secure on-site carparks (limited; let us know in advance if you need one)
• Bicycle parking for guests who bring their own bikes
• Complimentary luggage storage before check-in or after check-out
• Smoke-free premises throughout the building
• Accessibility: Entrance access for reduced mobility, an elevator to all floors, and two guest rooms designed to accommodate reduced-mobility needs
• Local touches for celebrations: Cakes, flowers, and curated local food platters with regional wines can be arranged on request
• The Chamberson app: Get hotel and room information plus local attractions and restaurant ideas in one place

Quick answers about lockbox check-in and contactless stays

How does lockbox check-in work at The Chamberson?

• If you’re arriving after 5:00 PM, contact the hotel at least 24 hours in advance.
• Within 24 hours before arrival, you’ll receive an email with step-by-step instructions and lockbox information.
• Use the instructions on arrival to access your keys and head straight to your room.

What if I arrive after the front desk closes?

• The front desk operates 9:00 AM–5:00 PM.
• For arrivals outside these hours, simply arrange after-hours access ahead of time and follow the emailed lockbox instructions you’ll receive within 24 hours before arrival.

Do I need proof of COVID-19 vaccination to check in?

• Yes. Guests aged 12 and over must provide a record of full COVID-19 vaccination, completed at least 2 days before check-in.

What are the key times, fees, and policies?

Extra conveniences that enhance a contactless stay

Make the most of your time in Dunedin by taking advantage of in-room and on-site amenities that support independent travel:

• Apartment-style rooms with large windows and city views; most include full kitchens for easy self-catering
• Fast, unlimited, complimentary Wi‑Fi for work and streaming
• Secure on-site carparks (reserve in advance) and bicycle parking
• Concierge-style recommendations and bookings for tours, activities, and restaurants
• Laundry service with wash, dry, and fold returned within 24 hours
• Complimentary luggage storage with reception

Planning breakfast? The Chamberson does not provide on-site breakfast, but you’ll find a grocery store within 100 metres and a wide choice of cafés at the doorstep. Our team can recommend local favourites.

Practical tips for a smooth arrival

• Tell us your ETA: If you’ll arrive after 5:00 PM, contact us at least 24 hours in advance so we can set up lockbox access.
• Check your inbox: Look for the lockbox and check-in email within 24 hours before arrival.
• Have your vaccination proof ready: Required for guests 12+, completed at least 2 days pre-arrival.
• Reserve parking early: On-site carparks are secure but limited—request one with your reservation.
• Choose the right room for cooking: Most rooms include a fully equipped kitchen; the Attic / 1-Bedroom Studio with Skylight Window is the exception.
• Know the key times: Check-in 2:00 PM–5:00 PM; check-out before 10:00 AM. Early or late options are NZD 40 each, subject to availability.
• Save our number: For assistance, call +64 3 470 1998 during front desk hours.

Conclusion

Contactless Stays at The Chamberson are designed to keep travel simple: emailed lockbox check-in, digital check-out, and flexible support when you need it. With fast Wi‑Fi, apartment-style rooms, secure on-site parking, and a prime central location, you can focus on exploring Dunedin—not logistics.

Ready for an effortless arrival? Make a Reservation on our website or call +64 3 470 1998. If you’re arriving after 5:00 PM, contact us at least 24 hours in advance and we’ll send your lockbox instructions within 24 hours before arrival.